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After-sales service – SERVICE MVT

Mion Ventoltermica, thanks to the customer service called “SERVICE MVT“, is able to supply a complete and professional after-sales service, which includes REMOTE ASSISTANCE and routine and extraordinary MAINTENANCE.

ROUTINE MAINTENANCE

Mion Ventoltermica performs scheduled maintenance work on systems and equipment produced by us and others, and is qualified to carry out the routine maintenance required by law relating to inspections and checks on the correct operation of systems and components from:


thanks to the qualifications issued by the manufacturers following specific training courses.

Our main objective is to check that systems and machines are working properly and also to have the opportunity of keeping them in perfect working order, with the help of our team of highly skilled and qualified technicians.

EXTRAORDINARY MAINTENANCE

Mion Ventoltermica also performs extraordinary maintenance work following unexpected events and when system and machinery operations need to be restored, with quick response time (12-72 hours) and the use of experienced and competent personnel.

Recovery operations are performed following fires, accidental breakages or due to wear and tear (bag filters, electrical components, ducts, metal structures, etc.). Recovery interventions are also performed, for example, on filters, silos, fans and scrubbers, following breakages or mechanical faults in the suction or extraction systems (balancing or replacement of impellers, replacement of motors, replacement of demister and filling bodies, replacement of screw conveyors and revisions of star valves). All this is performed by skilled personnel, qualified to work in confined atmospheres (fumes, dust, etc.).

REMOTE ASSISTANCE

Mion Ventoltermica has developed a complete system of:

  • remote assistance contracts;
  • remote supervision;
  • remote control of the entire process.

The operations room of the “Service MVT” permits to monitor the correct working of the plant and intervene in real time, remotely, if necessary.


The service can be activated on MVT systems, with customized contracts according to the customer’s needs and specialized teams for on-site assistance and maintenance.